Notice: Due to potential Canada Post labour disputes, we are shipping via alternative couriers (FedEx, UPS, Canpar) to ensure all of our customer orders reach their destination in a timely manner.
There may be times (such as when you purchase or order a product, subscribe to a service, register to receive catalogs, or to participate in contests, sweepstakes or promotions, etc.) when we ask you to provide certain contact information about yourself, such as your name, shipping/billing address, telephone number, email address, credit card information, birth date, gender, occupation, personal interests, and other information. We may also maintain a record of your product purchases. Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on our web sites. In addition, we may need to contact you via phone, email or mail to address questions or issues specific to your order, entry, etc., even if you have opted to not receive marketing communications from us.
In general, you can visit many of our web pages without telling us who you are or revealing any contact information about yourself. We may track the Internet domain address from which people visit us and analyze this data for preferences, trends, and site usage statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are.
We use your contact information for internal purposes only, such as:
We process your contact information only in ways compatible with the purposes for which it was collected or authorized by you. To the extent necessary for such purposes, we take reasonable steps to make sure that your contact information is accurate, complete, current, and otherwise reliable with regard to its intended use.
We may contract with companies or persons to provide certain services including credit card processing, shipping, data management, promotional services, etc. We call them our Service Providers. We provide our Service Providers with the information needed for them to perform these services. We also ask our Service Providers to confirm that their privacy practices are consistent with ours.
In certain instances we may disclose your contact information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to Keep Beautiful or to others. We may also disclose your contact information when we believe the law or legal process requires it.
We want to communicate with you only if you want to hear from us. If you prefer not to receive direct marketing from us, please let us know. You can call us toll free 1-888-483-5136, send us an email at email@example.com. Please be sure to include your full name, email address, mailing address, and specifically what information you do not want to receive. If you would like to update or correct your email address, mailing address or other contact information with us please contact us the same way. If you like, you may use either of the following statements in your message to us:
We urge you to keep any password that you establish with us in a safe place and not to divulge it to anyone. Also remember to log off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place such as a library or Internet cafe.
All orders are paid in full and shipped complete.
We make every effort to ensure that our pricing and product information is accurate. However, in the event of an error, we reserve the right to correct pricing mistakes that occur as a result of typographical errors, or printing mistakes. All prices are subject to change without notice and are limited to stock on hand.
From time to time there may be information on our Web Site or in our catalog that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, images, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).
All free gifts with purchase are subject to availability and subject to change without notice.
All Keep Beautiful orders are shipped using Canada Post’s Expedited Parcel service. Within 24 hours of your order being shipped, you will receive a confirmation email of shipment including a Canada Post tracking number. You can track your parcel on Canada Post’s website (www.canadapost.ca) to find out when you can expect it.
Orders delivered by Canada Post can only be left in what is deemed to be a secure location. If no one is available at the shipping address to accept the parcel, and if a secure drop-off location is not available, then a notice card will be left informing you of the nearest post office location for you to pick up your parcel.
Please ensure that the billing name, address and phone number you provide is EXACTLY the same as it appears on your monthly credit card statement and/or is on file with your bank. Otherwise, your order will be delayed or canceled.
For shipping information, please ensure that the address provided is correct and complete with apartment, suite or unit numbers and buzzer numbers if necessary to enter your building. If you are shipping to a business address, please include the business name for ease of delivery.
If your parcel is undeliverable due to an incorrect or incomplete address, or is unclaimed or refused, it will be returned or abandoned. It is the responsibility of the customer to incur any and all shipping charges associated with this, including the original shipping and return shipping costs, as well as tax and/or any other charges.
At Keep Beautiful, we make every effort to ensure we offer competitive pricing on all our brands and as such do not offer a price match guarantee. We also do not offer price adjustments in any circumstance.
Keep Beautiful stands behind the products we sell and ensure the authenticity and integrity of these products. All of our products are direct from the manufacturer and we do not sell refurbished items.
Copyright 2015 Keep Beautiful. All Rights Reserved.
All of the Content on this website is subject to copyright, trademark, service mark, trade dress and other intellectual property rights or licenses held by Keep Beautiful. Your use of the trademarks, service marks, trade dress and copyrighted material displayed on this website is strictly prohibited. You may download, print and store selected portions of the Content, provided you (1) only use these copies of the Content for your own personal, non-commercial use, (2) do not copy or post the Content on any network computer or broadcast the Content in any media, and (3) do not modify or alter the Content in any way, or delete or change any copyright or trademark notice. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. Keep Beautiful reserves complete title and full intellectual property rights in any Content you download from this Web site. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the Content.