Notice: Due to potential Canada Post labour disputes, we are shipping via alternative couriers (FedEx, UPS, Canpar) to ensure all of our customer orders reach their destination in a timely manner.
Keep Beautiful will honour the manufacturer’s specified warranty for most electrical items purchased from our website. Please look under the “Specifications” tab at the bottom of each individual listing for an item’s specific warranty information.
The following brands’ warranties are handled directly by the manufacturer:
If applicable, Keep Beautiful will honour warranty replacements for most styling tools with a manufacturer defect within one year of original purchase date (unless otherwise specified on product listing), only if the customer’s purchase history and contact information is on file with Keep Beautiful. No warranty exchanges will be given without proof of purchase. These apply ONLY to an appliance whose defect can be easily detected at the time of return. No refunds will be given, exchange only.
Warranty replacements require the customer to first contact Keep Beautiful via email to determine whether the warranty is valid and/or applicable. Please follow the steps below to initiate a Warranty Replacement request: